User (Vendor and Guest) Policy and Fees (January 20, 2020):
- Welcome to our site. Please read and agree to follow our “Workflow” and policies as following before starting.
- As the website is opened to the public, anyone should check and obey your local law, regulations and policies regarding your listings.
- Free to publish listings for all registered vendors.
- Transaction without booking online : Free Service mode ( $0 ). Guests and Vendors can choose face to face deal locally without using booking and payment service of the website — renthese.com and its subsites. Note: our website will not be responsible for any transaction out of our sites. Therefore, this is Free Service mode if the vendor doesn’t set any prices for listings.
- Transactin with booking online: Paid Service mode
- As our websites are a public platform which links other websites, guests could enter other websites and make transaction. For avoiding fraud or scams, guests never transfer any Booking Deposit or fund out of our Renthese website，and our website won’t be responsible for it.
- Just on our site renthese.com and its subsites with secure booking system, guests pay Booking Deposit to the web Admin only so that we will control all the payments for you. It is SECURE.
- Booking Deposit : It varies with different subsites, indicated in “Package” on each subsite. Overall, It is 10%–100% of Total Transaction Fee which doesn’t include expenses such as cleaning fee, city fee and etc. This is a part of Total Transaction Fee.
- Service Fee :
- For booking online, Service Fee will be charged to the Vendor only. For email booking, Service Fee will be charged to the Guest.
- Free service ( $0 ) for free services, free events, free rentals or listings within period of our “free service” promotion.
- Service Fee varies with different subsites, indicated in “Package” on each subsite. Overall, it will be 3.9% — 20% of Total Transaction Fee and fixed amount .
- Taxes : According to canadian federal and provincial tax policies, the website collects and reports taxes (GST, HST, PST and more) for the website Service Fee and Vendors ( Owners) also report taxes themselves for their received rent or sale. If Vendors don’t have GST/HST/QST number and don’t report taxes, the website will collect and report GST/HST/QST; If BC PST applies to the service or sale, the website will collect the BC PST to report only.
- Fund Transfer Fee : we transfer fund to users’ Paypal Account or E-transfer in Canada for free. If a user receive the fund at other financial account rather than Paypal Account or E-transfer, extra 5% will be charged as Process Fee .
- If the Vendor can’t execute the transaction as description on our site, the web Admin will refund the Guest all the Booking Deposit we charged.
- If the Guest can’t execute the rental as description on our site: When Booking Deposit is 50% of total rent or less, the website’s Service fees and Booking Deposit are not refund unless it is under the condition of refund indicated on our site. When Booking is more than 50% total rent, Service fees and 50% of total rent are not refund unless the condition of refund indicated on our site.
- Dispute, arbitrate and jurisdiction: Any disputes between Vendors and Guests shall be negotiated friendly first. If not resolved, the litigation shall be within jurisdiction of the courts indicated in the Rental Agreement and every parties shall obey its judgment.
- Disclaimer & Liability. To the full extent permitted by law, our website, and its officers, directors, employees, agents, licensors, affiliates, and successors in interest (1) make no promises, warranties, or representations as to website admin, including its completeness, accuracy, availability, timeliness, propriety, security or reliability; (2) disclaim all warranties, express or implied, including as to accuracy, merchantability, fitness for a particular purpose, and non-infringement; and (3) disclaim any liability or responsibility for acts, omissions, or conduct of you or any party in connection with this site. The website is NOT liable for any direct, indirect, consequential, incidental, special, punitive, or other losses, including lost profits, revenues, data, goodwill, etc., arising from or related to the website, and in no event shall such liability exceed $100 or the amount you paid us in the year preceding such loss. Some jurisdictions restrict or alter these disclaimers and limits, so some may not apply to you.
- Claims & Indemnity. Any claim, cause of action, demand, or dispute arising from or related to the website admin (“Claims”) will be governed by the internal laws of Canada. Any Claims will be exclusively resolved by courts in British Columbia, Canada. You agree to (1) submit to the personal jurisdiction of courts in Vancouver, BC, Canada; (2) indemnify and hold the website admin harmless from any Claims, losses, liability, or expenses (including attorneys’ fees) that arise from a third party and relate to your use of the website; and (3) be liable and responsible for any Claims we may have against your officers, directors, employees, agents, affiliates, or any other party, directly or indirectly, paid, directed or controlled by you, or acting for your benefit.
- We, the web admin, keep our right to suspend and terminate our service to anyone who can’t follow our policies.